Legal Information

Please read our policies carefully. By using our services, you agree to the terms outlined below.

Privacy Policy

Last Updated: January 1, 2026

Print Global IT ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and billing information provided when you contact us or engage our services.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent.
  • Communication Data: Records of your correspondence with us, including emails, support tickets, and meeting notes.
  • Technical Data: Information related to your IT environment that you share with us for the purpose of service delivery.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Respond to inquiries and provide customer support
  • Send administrative and promotional communications
  • Improve our website and service offerings
  • Comply with legal obligations and enforce our terms

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, subject to confidentiality agreements. We may disclose information when required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at support@printglobalit.com.

7. Cookies

Our website uses cookies to enhance your experience. You can configure your browser to refuse cookies, though some features may not function properly as a result.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@printglobalit.com

Terms & Conditions

Last Updated: January 1, 2026

These Terms and Conditions govern your use of Print Global IT's website and services. By accessing our website or engaging our services, you agree to be bound by these terms.

1. Services

Print Global IT provides IT consulting, web development, app development, cloud solutions, digital marketing, and cybersecurity services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a written Statement of Work (SOW) or Service Agreement signed by both parties.

2. Client Obligations

Clients agree to:

  • Provide accurate and complete information necessary for service delivery
  • Respond to requests for feedback or approvals in a timely manner
  • Ensure they have the authority to engage our services and share any proprietary materials
  • Make payments according to the agreed schedule

3. Intellectual Property

Upon receipt of full payment, all custom work product created by Print Global IT for a client becomes the client's property. Pre-existing tools, frameworks, methodologies, and proprietary materials remain the property of Print Global IT. We retain the right to reference completed projects in our portfolio unless otherwise agreed in writing.

4. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement. This obligation survives termination of the agreement.

5. Limitation of Liability

Print Global IT's liability for any claim arising from our services shall not exceed the total fees paid by the client in the three months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.

6. Warranties and Disclaimers

We provide services on an "as is" basis and make no guarantees regarding specific business outcomes, revenue increases, or search engine rankings. We will make reasonable efforts to correct defects in our deliverables within a mutually agreed warranty period.

7. Termination

Either party may terminate an engagement with 30 days written notice. Upon termination, the client is responsible for payment of all work completed through the termination date. We will deliver all completed work product upon receipt of final payment.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration in accordance with applicable rules.

9. Modifications

We reserve the right to update these Terms and Conditions. Continued use of our services after changes constitutes acceptance of the revised terms.

Refund Policy

Last Updated: January 1, 2026

At Print Global IT, we are committed to delivering high-quality work and client satisfaction. This Refund Policy outlines the terms under which refunds may be issued.

1. Project-Based Services

For one-time project engagements (web development, app development, custom solutions):

  • We do not require any advance payment. Payment is made only after project completion and client satisfaction.
  • Since no advance is taken, refunds are generally not applicable.
  • Once the project is delivered, reviewed, and accepted by the client, no refunds will be issued.
  • Payment made by the client indicates full satisfaction with the completed work.

2. Managed IT Services (Monthly Plans)

For monthly managed IT service plans:

  • Monthly subscriptions may be cancelled with 30 days written notice.
  • No partial month refunds are issued.
  • Annual plan clients who cancel early may receive a prorated refund for unused full months, less any discounts applied to the annual plan.

3. Refund Eligibility

  • As payment is collected only after successful delivery, refund requests are not applicable in most cases.
  • No refunds will be issued once the service has been delivered and accepted by the client.

4. Issue Resolution

If any issues are identified after delivery, clients are encouraged to notify us within 7 days.

We will make reasonable efforts to fix bugs, errors, or minor issues related to the agreed scope at no additional cost.

5. Non-Refundable Items

  • Third-party services such as domain registrations, hosting, APIs, or software licenses
  • Additional work or features requested outside the original project scope

6. Disputes

If you believe there has been a billing error, please contact us immediately at support@printglobalit.com.
We will review and resolve legitimate concerns promptly.

Disclaimer

Last Updated: January 1, 2026

The information provided on this website and through our services is for general informational purposes only. Print Global IT makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information contained on this site.

1. No Professional Advice

Nothing on this website constitutes legal, financial, accounting, or professional advice. You should consult with appropriate licensed professionals before making any decisions based on information found on our website.

2. Technology and Security

While we implement industry-standard security practices and best efforts, Print Global IT cannot guarantee that our systems or your systems will be completely secure from cyberattacks, data breaches, or technical failures. Technology inherently carries risks, and we disclaim liability for losses arising from unavoidable security incidents when reasonable precautions have been taken.

3. Third-Party Content and Links

Our website may contain links to third-party websites. These links are provided for convenience and informational purposes only. We have no control over the content, security, or privacy practices of these external sites and are not responsible for any harm or loss resulting from their use.

4. Results Not Guaranteed

Any case studies, testimonials, or examples of results described on this website represent outcomes achieved in specific circumstances and should not be interpreted as guarantees of similar results. Individual results will vary based on many factors including market conditions, client resources, and implementation quality.

5. Service Availability

We strive to maintain consistent service availability but do not guarantee uninterrupted access to our website or services. We reserve the right to modify, suspend, or discontinue any service with reasonable notice.

6. Forward-Looking Statements

Any statements on this website regarding future plans, industry trends, or expected outcomes are forward-looking statements subject to risks and uncertainties. Actual results may differ materially from those anticipated.

7. Accuracy of Information

We make every effort to keep the information on our website current and accurate. However, technology and regulations change rapidly, and we cannot guarantee that all information is up-to-date at all times. Pricing, service details, and availability are subject to change without notice.

8. Contact

If you have questions about any of these policies, please contact us at support@printglobalit.com.